Privacy Policy
INTRODUCTION
We want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes the privacy practices of Zelorra Online Private Limited ("Threzo", "we", "us" and "our") in connection with the information that we collect:
· Through Zelorra Online Private Limited websites operated by us from which you are accessing this Privacy Policy
· When you place an order with our store on www.threzo.com
· Through the email messages that we send to you that link to this Privacy Policy and through your communications with us
We want our services to be safe and secure for our users. Uniform practices for collecting, using, disclosing, storing, retaining, disposing, accessing, transferring or otherwise processing such information assist Threzo to process personal information fairly and appropriately, disclosing it and/or transferring it only under appropriate circumstances.
This privacy policy relates to our use of any personal information we collect from you for providing our services. It intends to update you on how we use your personal information collected through our websites or provided to us by other means. Please read this privacy policy before using our websites or submitting any personal information.
This policy will be updated subject to any changes in information collection, activities performed or any applicable regulations. You are encouraged to review the privacy policy whenever you visit our websites to make sure that you understand how any personal information you provide will be used and retained.
Please note: The privacy practices set forth in this privacy policy are for www.threzo.com only. If you link to other websites, please review their respective privacy policies.
PURPOSE
The purpose of this policy is to highlight various practices and tools that support compliance with data privacy regulations applicable to Threzo in its role as both data controller as well as data processor, as applicable.
APPLICABILITY
This privacy policy is applicable to:
· everyone who accesses and uses www.threzo.com and the web pages contained within
· Threzo customers and third-party service providers who use or access these websites, themselves or through their representatives
COMMITMENT TO DATA SECURITY
We strive to keep your personal information secure and take reasonable effort to ensure that appropriate security and technical controls are implemented. Only selected and authorized employees, business partners, vendors and third-party providers may have access to this information.
Threzo ensures that its third-party service providers employ industry-standard security measures through legally binding terms and conditions. However, users are responsible for maintaining the security of any password, user ID, or other form of authentication for accessing secure areas of the websites. Unauthorized access is prohibited and may lead to legal consequences.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, we collect personal information such as your name, address, contact number, and email address as part of the transaction process.
USE OF COOKIES
When you browse our websites, we and our partners may collect personal information using cookies. Cookies allow us to gather information such as browser type, login-related details, time spent, pages visited, referring URLs, and language preferences. You may configure your browser to refuse cookies or to warn you, although some website functions may be affected.
SPECIAL CATEGORIES OF PERSONAL DATA
Threzo does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, beliefs, health, biometric identifiers, or sexual orientation.
CONSENT
When you provide personal information to complete a transaction, we imply your consent to its use for that purpose and for communication related to your orders. For marketing or secondary uses, we request direct consent or provide an option to decline.
You may withdraw consent at any time by contacting us at customercare@zelorra.com.
You also have rights to access, rectify, erase, restrict, or object to the use of your data, as per applicable law. We may require verification before fulfilling such requests.
DISTRIBUTION OF INFORMATION
Threzo does not rent, sell, or trade personal information for marketing purposes. However, we may share it with contracted third-party service providers to perform services on our behalf.
We may also disclose data:
· when required by law
· to comply with legal processes
· to respond to government requests or enforcement needs
· to enforce terms and conditions
· in case of mergers, acquisitions, or business reorganization
Cross-border transfers may occur since Threzo operates globally.
PAYMENT
We use Razorpay / Paytm for processing payments. Zelorra / Razorpay do not store card data on their servers. Payment data is encrypted with PCI-DSS standards and only used until the transaction is completed.
THIRD-PARTY SERVICES
Certain third-party service providers, including payment gateways, have their own privacy policies. Please review their policies when transacting with them. Once you leave our website or are redirected to a third-party platform, this Privacy Policy no longer applies.
RETENTION AND DISPOSAL OF PERSONAL INFORMATION
Your data will be retained only as long as necessary for business, legal, or compliance purposes. You may request deletion of your data by contacting us. Some information may be retained permanently for legal or technical reasons but blocked from non-essential processing.
CHANGES TO THIS PRIVACY POLICY
Threzo may update this Privacy Policy at its discretion. Significant changes will be notified here and via email, and may take up to 30 business days to implement.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer at:
Zelorra Online Private Limited (Threzo)
9B, 128 Clyde House, The Mall, Kanpur
Email: customercare@zelorra.com
Would you like me to also update internal references like "Threzo-branded services" and data transfer mentions to ensure they fully reflect the new brand consistency?